Privacy Policy

What information do we collect?

We collect information from you when you subscribe to our newsletter.

Any data we request that is not required will be specified as voluntary or optional.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.  Please see section entitled "Non-Public Personal Information" below if you are currently a client of Cloudstar.

Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(your information helps us to better respond to your individual needs)

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request.

These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Non-Public Personal Information

Cusomters of certain Cloudstar products and services may require the storage, trasmission, or backup of non-public personal information though servers, networks and systems hosted by Cloudsta either directory, or through our compliant vendor partners.  Cloudstar agrees to never disclose, or cause to be disclosed, any non-public personal information.  Non-public personal information is stored at various compliant data centers located throughout the country.  All Cloudstar Datacenters have meet SSAE-16, SOC1, SOC2, and PCI-DSS compliance standards and employ the usage of various physical and logical security controls including by not limited to: data encryption, N+1 redundancy, fault tollerant storage solutions, redundant power, redundant cooling, redundant network systems, employee background checks, biometric access, security awareness training and other industry standard security controls.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

CAN-SPAM Compliance

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.  By doing business with Cloudstar, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on 1/1/15

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
 
Cloudstar is a DBA of the Keystone Management Group, LLC Family of Companies
www.mycloudstar.com
4800 Spring Park Road #16
Jacksonville, Florida 32207
[email protected]
800-340-5780

Privacy Policy Customer Pledge

We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the following important privacy laws and initiatives:
Federal Trade Commission
Consumer Financial Protection Board
American Land Title Association Best Practices
PCI-DSS Data Security Standards
HIPAA / HITECH Act
California Online Privacy Protection Act
Childrens' Online Privacy Protection Act
Financial Data Privacy Association
Privacy Alliance
Controlling the Assault of Non-Solicited Pornography and Marketing Act

 

Privacy Seals

Business Seals

McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams

Citrix Service Provider

Microsoft SPLA Partner