Does Cloudstar support digital signing/electronic signing?

Yes, Cloudstar can digitally sign plain text messages as well as S/MIME and PGP-encrypted emails — including PGP-encrypted attachments. We fully support DMARC and DKIM for all outbound messages. Additionally, encrypted emails can be routed back through your organization to apply DKIM before delivery.

Do you support customizable message retention policies?

Yes, Cloudstar offers flexible, customizable data retention policies. Our policy engine can apply retention rules based on senders, domains, or Active Directory groups, with additional options for keyword and recipient-based mapping. A default 90-day retention is included, with extended periods available upon request.

Is customization available?

Yes, Cloudstar offers robust customization, including 8 delivery options, full branding control, support for 28 languages, and 9 authentication methods. Admins manage everything through a simple web console, and users can personalize their experience with ease.

Do you support both Exchange online and on-premises?

Yes, Cloudstar’s encryption service is fully compatible with both Exchange Online and on-premises environments. It works seamlessly across all major email platforms — if your system can send email, Cloudstar can encrypt it.

What authentication methods are available for customers to login?

Cloudstar offers a wide range of authentication options to suit different security and usability needs. These include self-registration, sender-defined passphrases, two-factor authentication (2FA), passwordless login, social login options, existing credentials via OpenID, SMS-based verification, Single Sign-On (SSO), system-generated verification codes, and even the option to allow access without authentication, if required.

Is Cloudstar designed for use on mobile devices?

Yes. Cloudstar works seamlessly on iPhone, Android, and all modern mobile devices — no app, additional software, or special setup needed. The interface is WCAG AA-rated for accessibility, ensuring a consistent user experience across all devices.

FAQs Archive

Does Cloudstar support digital signing/electronic signing?
Do you support customizable message retention policies?
Is customization available?
Do you support both Exchange online and on-premises?
What authentication methods are available for customers to login?
Is Cloudstar designed for use on mobile devices?

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